App Review: Backup Assistant for Verizon phones
This week Verizon introduced their previously rumored Backup Assistant application for the devices on their network. The application does on simple thing: it backs up your contacts over-the-air. The application is fairly simple, but for many users it could be a godsend. We have all heard of people losing their contacts, and we have certainly seen their ridiculous Facebook groups begging you to drop your phone number on the group’s wall. Having a backup utility on user’s phones would remedy this once and for all, that is, if people actually use it.
Using the application is very straightforward. You simply launch the app and tell it to sync. It pulls all of the contact data from your phone and stores it on Verizon’s contact backup page. From that page you can edit your contacts and have those changes reflected on your device the next time it’s synced. It looks like the application is only a manual sync operation so there is no scheduled backup here. It’s up to the user to sync contacts when deemed necessary.
Personally I’ll stick to using Google Sync for my main contact sync. I did however run through Verizon’s Backup Assistant once because it’s always good to have one more backup available. Verizon is definitely doing the right thing to offer this when people losing their contacts is such an ordinary affair. It should be noted however, that for now, the application appears to only be hitting the Tour as far as BlackBerries go but is coming to all Verizon BlackBerries soon.
The backup assistant even works on feature phones and “dumb phones.” All it takes is a look through the phones application store and anyone on Verizon should be able to backup their contacts. Granted downloading and using the application will use some data so make sure you have a data plan of some sort or prepare to face data charges.
Hit Verizon’s site for more details on Backup Assistant.
What do you guys think? Is Backup Assistant useful to you? Has it hit your device? Drop a comment and let us know!
Print article | This entry was posted by GuruJustin on April 1, 2025 at 12:32 pm, and is filed under App Reviews, Editorials. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. |
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about 1 year ago
Worked great until the program about a year ago. Now it is a hazard
about 7 months ago
I wouldn’t be so happy about wider availability of Verizon’s Backup Assistant. I am a user of Verizon’s Samsung Convoy with Backup Assistant. Of course, when it works properly, it is very convenient. But it is extremely unreliable and buggy, giving me an endless array of problems.
It has changed passwords on me, requiring Verizon tech support to reset it for both phones on my account.
I never could get it to print my address book from the website, but fortunately I have been able to save my addresses as a CSV file. While Verizon says the CSV file is for Microsoft Outlook, it opens easily in Microsoft Excel.
Recently duplicate address book entries started appearing on my phone. There were too many to delete from the phone, so I deleted them online. When I tried to sync the online addresses with the phone, it did not remove the duplicate entries. When I deleted all my addresses from my phone to start anew, it stopped syncing entirely. That’s were I sit now, waiting for a call back from Verizon’s high level tech support.
In all fairness to Verizon, I must say their tech support people are very helpful and patient. The quality of their technical support and customer service in general is superior to their rivals.