Bell Samsung Galaxy S Vibrant Review [Updated]

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September 27, 2024

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Update [November 9th, 2010]: I have been running a heavily modified version of Froyo on the Galaxy S for the past few weeks, and I have to say that the development community has done a great job of augementing All of Samsung’s various improvements into a single ROM. The GPS issue seems largely fixed, though there are still occasional issues with keeping a lock at high speeds.

Battery life as well has been improved drastically since the first Froyo test builds, and are now on par with mature 2.1 builds.

Other minor changes also improve the overall user experience: the keyboard has been dramatically improved, and include the option of holding down to select numbers like the stock HTC keyboard.

Included on the notification widget is a Rotation Lock button to prevent those bedtime reading orientation problems. Sound quality has been improved for headphone users, as many people were really unhappy with the low volume and sound reproduction from 2.1.

Note that Android 2.2 has not been officially released yet by Bell, but the update should be coming in the next few weeks. Stay tuned for more info.

A few weeks ago, MG Siegler of TechCrunch wrote a scathing article of how the “openness” of Android has lost its way, called Android Is As Open As The Clenched Fist I’d Like To Punch The Carriers With, a seeming indentured servant to the carriers. It opened its arms, and the carriers took it in their embrace, smothered it, and forced their horrid food down its throat. And, being the malleable entity that it is, Android changed shape. It morphed and adapted, and as it sits, the platform is almost invisible behind the skins and layers, and whatever other “enhancements” the manufacturers and carriers conspire to award the end user.

Enter Samsung, and their ubiquitous and pervasive Galaxy brand. The Galaxy S was introduced earlier this year at CTIA, and marked the first noticeable hardware upgrade to Google’s own Nexus One and its successors. Replacing the Snapdragon was the Hummingbird; instead of the 3.7” AMOLED screen was a 4” Super AMOLED screen. Instead of stock Android 2.2 focusing on performance over good looks was… TouchWIZ3 running over Android 2.1. Umm…

But, this was Samsung’s flagship device. Surely, the layer was usable, and indeed, added to the feature-set of what Google originally shipped. I mean, what use would all that gorgeous hardware be if the software was bloated and nigh unusable? With the Galaxy S, we sort of face that problem head-on. While the software is not as putridly unusable and ridiculously slow-performing as the Sony Ericsson Xperia X10, it doesn’t even come close to the colourful, brushed perfection of HTC Sense.

Samsung equips the device with some fierce hardware. Running a Cortex A8-based processor with a built-in GPU, the Hummingbird processor, running at 1GHZ, is blazing fast. It has 512MB RAM and 16GB installed memory, which is actually a Class 2 microSD card soldered to the motherboard, but the sentiment is good. The camera, while 5MP and able to capture HD video, is without a flash, and as a result, lacks the point and shoot-replacement quality of the iPhone 4. In sunlight, the snaps are great. In anything less than ideal lighting, good luck trying to fish a picture out from under all that noise. It also comes with a VGA front-facing camera, which will suffice for video conferencing (over 3G!).

The build quality of the device is fair. It has a chrome bezel that, on a good day, would be mistaken for an iPhone 3GS, and on a bad day, a really poorly-constructed iPhone 3GS. The backing plastic has quality issues that need to be addressed. I had had two units that creek like the trees outside my house during a storm, and, without a case, I didn’t feel comfortable holding the phone. It just doesn’t feel secure. The screen, however, is flush with the Gorilla Glass on the screen, and is exactly as good as everyone says: the colours are vivid, the contrast absolute, the sharpness knife-like. It’s the first screen on the market that gives the iPhone 4 a run for its money, and for my dollar, I prefer it. While not as high a ppi (pixel per inch) count, the 480x800px resolution renders text precisely, and reading eBooks on the device is a pleasure.

Honestly, looking straight down at the screen, disregarding the chrome accent, the Galaxy S is an attractive device. It doesn’t scream “robust” the way the iPhone 4 does, nor does it scream sleek and tender like the X10, but it garners its own accolades by staying thin and comfortable in the hand.

Performance

Moving to the build of Android 2.1 on the phone, TouchWIZ3 is not ugly. It may be cartoonish, but it serves its purpose fairly well without getting too far in the way of the user. In fact, if you’re comfortable with Android as a platform, you will be happy with the way the homescreens and app drawer are laid out. The biggest departure you will notice is that the app selection is horizontal instead of vertical. Big deal? Not really. There are some benefits, too: the permanent, quick-select buttons at the top of the drop-down notification bar are handy. Quickly enable WiFi, Bluetooth, GPS and Vibrate mode. The four permanent dock buttons, Phone, Contacts, Messaging and Applications, are not editable, but you can install a third-party launcher, which will replace the TwLauncher (I recommend the excellent Launcher Pro) and be rid of Samsung’s half-baked default.

Within the OS itself, you will find some standard Android fare: Marketplace, Gmail, Camera, Browser, Gallery, Maps, etc., but Samsung has felt it prudent to add some bloatware to the mix. We have such lovely additions as Mini Diary, Social Hub and Samsung Apps, all useless to the average customer, unless you plan to keep your diary (with pics!) on your Android phone. I don’t hate these additions on priciple: they attempt to add value to the Android experience. Samsung Apps, however, is supposed to offer consumers more so-called choice when it comes purchasing apps on their Samsung devices, from Android through Bada, but there is little value in what they currently offer, and nothing one couldn’t find a better alternative to in the Marketplace. It just screams “synergy” and corporate meddling, but it comes off as frustrating and confusing.

Bell also makes several additions to the Android experience. They push Kobo’s eReader app as well as TeleNav’s GPS software, the latter of which needs a $10/month subscription to operate. These apps cannot be deleted, either, which is not only insulting but counter-intuitive to those who want to use their phones without added bloat. Sure, you could say, “this is pervasive through the whole industry now, so why should Bell be any different?” but that isn’t my point. The industry seems to think this is OK, like when everyone was up in arms over cinemas showing full-length advertisements before the coming attractions; we now don’t even bat an eye. But, as Mr. Siegler pointed out in his aforementioned article, Apple would never let this happen on their iOS platform. The very idea of it is preposterous. Because Apple wouldn’t allow it, but mostly because the platform is not designed to be altered. Apple tries very hard to keep the user experience, through the generations, uniform. Only with iOS4 have they started preventing older generations from accessing features available to the newer, more powerful versions. Android, with its fragmentation, has been doing this from the beginning.

But, rest assured, all the software you want to download from the Marketplace is going to be available in Canada for your purchasing pleasure. Most of the newer applications, designed for Android 2.1 and above, are going to run very, very smoothly on the Galaxy S. The GPU is the fastest currently available on an Android device, and arguably, on any smartphone. High-res games such as Angry Birds and Fruit Ninja, recently ported over from iPhone, run great on the multitouch screen.

In fact, the multitouch is the best I’ve used on an Android device, and I’ve used quite a few. True, my last lengthy excursion into Android multitouch was on the Nexus One, which, while a fantastic piece of hardware, was sorely lacking in the screen precision department. As a result, typing on the device was more a frustrating chore. The Galaxy S, on the other hand, types like a dream. The 4” screen, even in portrait, provides enough space between keys for accurate touch-typing, and the error correction on keyboards such as Smart Keyboard Pro and Better Keyboard, is incredible. Better even than the iPhone’s, and that’s a tall order. I’ll put it this way: I type as fast on the Galaxy S as I do on my BlackBerry 9700.

Bundled, too, with the Galaxy S, is Swype, the better alternative keyboard. Without your finger leaving the screen, you glide from one letter to another to form logical combinations that, even if not completely accurate, turn accurately into words. Most of the time. It’s not perfect, but the error correction is improving with every version update, and, if you’re good, is mighty quick.

The Galaxy S will be updated to Android 2.2 in the fall; this could mean early October (as the latest leaks have shown) or well into November, as is more likely. Bell, its carrier in Canada, has to approve the update and modify it slightly to fit its specifications, as theirs is the only version running on the 850/1900Mhz bands. I have played with a handful of Android 2.2 leaks for the Galaxy S, and while they are test versions, they show a lot of promise. The most noticeable improvements come with performance, but there are going to be a lot of nice little tweaks like Orientation Lock and wireless hotspot support, that a lot of people will enjoy. The biggest problems I had with the leaks were with battery life, and a persistent GPS problem, which I will get to.

Firstly, battery life on the Galaxy S running Android 2.1 is excellent. It’s by far the best I’ve experienced on an Android device to date, and that includes all kernel tweaking and screen saving exercises I performed with the Nexus One. It will last a good day and a half of medium use, and three days or more of minor play. On Android 2.2, this decreased to about 6 hours, hardly touching the phone. It’s strange, but I suspect the updated kernel does not know how to sip power from the Super AMOLED display the way the mature 2.1 kernel does.

As for GPS, this is a problem that has plagued all iterations of the Galaxy S the world over. The bug results in difficulty locking onto a GPS signal, and if locked, keeping that signal. So, if you’re driving down the highway, you are more likely than not to lose your signal mid-lane, and have to scramble to grab the phone, hold it up to the windscreen in a vain attempt to gain the signal back. Put down your phone, sir, it won’t help. Often it takes an entire reset of the phone to get the signal back.

Samsung has claimed a fix will be issued for the GPS problems as early as the end of September but we are precariously near to the point, and haven’t heard a thing. A small update was released to AT&T Captivate users claiming to fix the GPS problems, so they’re obviously working on it. Hopefully it will be pushed to Bell customers soon as well, even as a patch to Android 2.1.

Conclusion

I have written for a long time on a phone that has had a lot of press in the last four months. And for good reason. Overall, it provides the most attractive Android experience for Canadians at the moment. Telus’ HTC Desire is a more well-rounded product, and HTC’s Sense is a MUCH better alternative to Samsung’s TouchWIZ, but hardware-wise, the Desire doesn’t come close (except in the camera department, since it has a LED flash, which the Galaxy S doesn’t).

If Samsung can hammer out most, if not all, the bugs that came with the phone, you’re in for a smooth ride. There is an active development community, too, working on improving the end-user experience.

Rest assured, I am critical of the phone because I have high expectations of it. I think, with all the problems sorted, it is the only competitor to the iPhone 4 currently available. I hardly mention the fact that the phone comes with a front-facing camera and supports Galaxy S to Galaxy S video calling over 3G. I could also mention the fact that Android development has picked up significantly, and the quality of apps being released is improving at an astonishing pace. I could mention all these things, but I’m tired, and I want to go play with my phone.

See that iPhone 4 sitting over there on my desk, crying?

Yeah, exactly.

  • Morgan

    “The four permanent dock buttons, Phone, Contacts, Messaging and Applications, are not editable…”
    The four dock buttons are actually editable. If you open your dock drawer, touch your menu button, choose edit, you can drag any app to replace them or simply remove them from the dock. It was something I learned on my Galaxy Spica (running TouchWiz2) and, thankfully, worked on TouchWiz3 as well.

    Overall though, a very solid review. I too have very high expectations of the Galaxy S line of phones. The points you bring up are very indicative of the issues that people the world over have brought up. It’s good to see that everyone is on the same page. Now, if they’d release the update to 2.2, I’d be a super happy camper. hehe ;)

  • http://www.thecellularguru.com GuruDaniel

    Thanks for the comment, Morgan. I’ll take a look later, but from what I remember, the four buttons couldn’t be changed. My bad if they are!

  • Paul

    Great review. thanks for your thoughtful analysis and review of key features. You have confirmed the reasons I’m glad I didn’t buy this phone. Broken GPS, inferior camera, unrealized 2.2 update, wimpy plastic housing, etc.

    I think Samsung has a lot of things right with this phone but it’s a far cry from the animal they could have unleashed - had they not sacrificed on quality. Perhaps they should take a lesson from Apple in that regard.

    As for the indentured Android platform - it seems we are all slaves to the phone companies regardless of the OS. We all give them large monthly cheques for the privilege of living in their world. Sigh. I cherish some freedom with WiFi and the iPod Touch for now…

  • http://www.thecellularguru.com CellGuru

    Thank you for the great response

  • Abe

    The Bell Samsung Galaxy S Vibrant variant only has 326 RAM…. I have one

  • Andymp3

    I have one and I do have to admit like it…I unlocked the phone and am running it on the Rogers network…It does have some bugs….GPS…no recovery mode etc…I also have a acer liquid E that I have rooted and am now running a leaked version of Froyo…Any news when bell with come out with a fix for the GPS, the fact you cannot put the phone in recovery mode and and FIX THE FREAKING ISSUE OF NOT BEING ABLE TO RUN SAMSUNG KIES????? I would also like to know when Bell will release 2.2 for this baby? Even with all those issues I still think the Galaxy S is an amazing phone…I have had almost every top of the line smart phone available in Canada and nothint comes close to it…Iphone 3g 16gb, 3gs 32gb, Sony X10, HTC hero, HTC touch diamond,, Motorola Charm and have used iphone 4, motorola milestone, HTC nexus one and many others and like I said earlier….I have the acer, iphone 3gs, HTC hero, Moto charm and every day when it comes to picking my phone…I always pick the Galaxy S…I just wish they would work out the bugs for us Canadians…Cheers

  • http://www.thecellularguru.com/blog TheCellularGuru

    Thank you for that comment, we share the same passion!

  • DL

    Apparently the Bell version has another more major flaw… the internal SD cards randomly ‘corrupt’. Either software or hardware issue I do not know, but my phone has been sent back to Bell for repairs… with a quick google search I find I am not alone.

  • http://www.thecellularguru.com/blog TheCellularGuru

    Not at all alone, I had the same issues with mine; still do.

  • Pete

    I’ve had the Bell Galaxy S since August and I’m, ovearll, very pleased. I’ve not had the freezing issue some of you seem to have had and I’ve not tried to use the GPS for actual navigation so I can’t say for certain if it holds the signal or not. I have been able to get a lock pretty quickly.

    There are just a couple of things I’d like to clarify from the article, in case users aren’t aware. First, you don’t have to wait for a 2.2 upgrade to use your phone as a wifi hotspot. Samsung has that already built in and it is very easy to use. Second, the dock buttons are editable. I swapped out my contacts for the browser app. Just go into your apps drawer, hit the menu key and choose edit. Now you can edit your dock. Finally, while no flash, the night mode is amazing on this phone. Unless your subject is within a couple of metres where the flash actually can reach, I’d say the night mode on the Galaxy beats other phones with a flash hands down. Just make the adjustment while in your camera app.

  • samsungfail

    I agree. We bought two and they are both going back. Gps not working out of the box is unacceptable. for those of you who say, “we’ve known this for a while” .. They did not warn me at the store when i was about to buy it. Burried deep away in some update page on the samsung site it tells of a fix. but nothing when you go to buy the unit.

    battery is terrible because the screen is 1000x too bright at its lowest setting.

    I am done with smartphones. time to get a tablet laptop (actual tablet with keyboard.. none of these fakes that are coming out, galaxy s tablet, ipad, etc)

    a real computer.

    stop wasting our time companies before we start to fire bomb you out of sheer boredom.

  • http://doc.dawning.ca/ Doc

    Yeah, I got my gf to get this phone. I’ve been a long time iPhone user, but I’m fed up with Apple’s attitude towards developers and their inflexibility. The hardware of this phone blows my mind, it’s so beautiful and powerful.

    That said, my gf was really excited about it, but we’re in a major Canadian city and since she upgraded to this phone she gets a TON of dropped calls. Her dataservice nearly never works at all and the audio quality on both ends is nothing short of vomit-inducing.

    I spent a ton of time getting Kies to talk to the phone on Windows 7 - all to find the ‘fix’ (in our case) entailed installing some driver. I was completely pissed when I got that going as I couldn’t imagine why something like that wouldn’t be bundled with Kies.

    In this moment I’m really annoyed with both Bell and Samsung. I expect a LOT more from Samsung in particular. They’ve done a lot of great work on this product, but they’ve fallen short in critical areas. I’m embarrassed to have pushed it and I’m angry to find myself still telling people that seems like iPhone remains the most seamless experience.

    I wouldn’t care so much if this product wasn’t SO full of intense potential. There’s so much win here that to fall short on core functionality is completely disappointing. I can only hope firmware updates resurrect this in to being the godly phone is was born to be.

  • http://www.thecellularguru.com GuruDaniel

    I haven’t heard of the dropped call issue, Doc. Which Canadian city are you in?

    I have had a good experience with the Galaxy S in recent weeks, as Froyo has emerged and is more mature than the versions of Eclair that were made available with the phone. Battery life is good, GPS is fixed (for the most part) and the performance is excellent.

    That being said, some of the issues with the phone will never be remedied: the volume, both headset and speaker, are too low, and the build quality is piss-poor.

    Wait ’til Bell updates it for 2.2. I think you’ll be pleasantly surprised.

  • http://twitter.com/YourDigitalEdge DigitalEdge

    Love my phone. Im amazed at the screen quality. Im wondering about the freezing issues everyone has., Mine doesnt freeze per say but instead randomly shuts down with no obvious pattern. Perhaps you may be referring to the same thing.
    Very annoying. Dont bother asking Bell for a resolution. sending in the phone without a replacement is a joke. If these carriers would stop putting so much crap on the phones we would have the android updates alot sooner.
    Overall android is awesome and is light years ahead of iphone, but the manufacturer customizing makes things incredibly annoying to wait for updates. Something android needs to address in the very near future.

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