Personally, I’ve never gotten a 507 error without forcing it, but I know people who have ended up with 507 errors or bricked BlackBerrys and had no idea why. One of RIM’s weak points has been educating carriers and subscribers on the 507 error. Pretty much anyone who calls their carriers tech support when their device is bricked, is quick to believe them when they are told their device is ‘broken’ and needs to be replaced. It’s a shame that countless people have waited a day or two to receive a replacement device when they could have easily brought their bricked berry back to life.

At some point, Desktop Manager has been updated to connect and reload software on a bricked devices which makes the process more straight forward for the average user. In the past, Apploader had to be used which some people still prefer, but was limited to PC’s. RIM has finally provided simple detailed instructions on how to recover a bricked device with both PC and Mac on their official website. The average BlackBerry user isn’t going to look on RIM’s site for this so I hope tech support agents at all carriers will be trained to walk users through this process. See the guides listed below>>

• Reload Device Software from a Mac
• Reload Device Software from a PC

Via: BerryReview